• The annual presentation of Daymaker Index

    It is the fourth time Daymaker conducted a study in order to evaluate the level of customer service among Polish retailers. Basing on 750 Mystery Shopping observations carried out in 150 retail chains divided into 18 different sectors we would like to present our conclusions on the level of…

  • Daymakerindex 2014

    In 2014 we will continue measuring the customer service throughout Europe. The unique report is a key barometric for evaluating customer service in retail chains. Altogether we will visit almost 1500 stores in selected countries. The observers will soon be sent out to start the survey - are you…

  • Daymaker is a part of MSPA Europe

    MSPA is an Europan organisation with professional businesses that work together to improve Mystery Shopping through common efforts and exchange of competence. Find out more at www.mspa-eu.org

  • Daymaker unique report system

    With the Daymaker Mystery Shopping report system you can easily follow your results on a company level (total result), for regions and on each individual store level. We put a lot of work into providing the results for everyone in the chain structure. From head office employees to regional…